Queen City Plumbing

Queen City Plumbing was great! They were able to fit me into the schedule within a day of me calling, and the technician who came over and performed the work was extremely fast, knowledgeable, and very friendly. Their prices were in line with other quotes I had gotten, so I'd say they are extremely fair in that regard. All in all, great experience and the work was very well done. 10/10, would recommend!

Richard deserves 5 stars, no question. Over the weekend I obliterated our sewer cleanout pipe with the mower while mulching leaves. I called on Saturday, spoke to someone who was on-call, and made an appointment for first thing Monday. Richard arrived on time, explained how he will fix it, and even made an effort to reseed the dirt around the pipe where he had to dig. The price was a little higher than I anticipated, but for the short notice and quick appointment it turned out good in the end. I would call them again and am very happy with Richard’s work.

High marks to the entire Queen City Plumbing team and I could not be happier with our new tankless water heater. Mary Kay provided excellent customer service and got us scheduled extremely quickly. Bill was great going through our options for water heater replacements. And last but not least, Vinton and Rhett did an outstanding job installing our new system. They were on time and had our new system up and running before the end of the business day. If you are looking to replace a hot water system, highly recommend this team of professionals.

Richard was FANTASTIC!! He listened to my “diagnosis” of my kitchen sink problem and was kind enough to validate my attempts to fix it myself (including using the replacement part I purchased from the local big box hardware store). His knowledge of our issue, and the ease of the repair was noteworthy. He took the time to explain what failed with the air admittance valve, and explained the repair process to us as he was doing it. Thanks, Richard (and Queen City) — you are definitely on our repair contact list for future issues!!!!

Called Queen City Plumbing to initially figure out why a shower wasn't working properly. Zack came out and looked at the shower. He was able to quickly diagnose that the shower needed a new cartridge. (It isn't a standard one and his company took the time to research and find the right one to order.) While here, he also discovered we had a water pressure problem and an active leak under the house. Thank goodness he took the time to investigate beyond the cartridge issue. Very grateful for his thoroughness and professionalism. Highly recommend Queen City Plumbing!

Our sewer line backed up due to a tree root in our 1950s original cast iron pipe literally 24 hours before we were leaving for an 18 day trip to New Zealand/Australia. This company was the only one able to get to us after hours on a Friday evening and our plumber Richard Justice did his due diligence to find the issue, spending several hours at our house on a Friday night. They were able to quickly schedule us for a few days later and complete the job while we were out of the country. Not the type of home project we enjoy spending $$ on but really appreciated Richard’s helpfulness and their ability to get the job done so quickly, and the price was fair.

My call was received by a live person right away and a plumber was dispatched immediately for a very challenging drain clog at my commercial property. Fernando work persistently to get the job done even though it went past normal business hours. Very professional and knowledgeable all around. Highly recommend.

Hayden did a great job and made me aware upfront of prospective costs. He fixed it in no time and was able to use existing S-trap and replaced a cracked nut. He was very helpful and personable. I use Queen City for HVAC as well and everyone does a great job. I highly recommend this company.